Licensing

Nonresident licenses for remote insurance staff

Remote hiring widens your pool. It also means checking licenses state by state.

By the Humai team · Updated · 3 min read

Short answer

A remote insurance worker needs a license in each state where your clients are, not just where they live. Their home state issues a resident license; other states issue nonresident licenses. Under the NAIC model act, a producer in good standing in their home state should generally be granted a nonresident license, usually without another exam, applied for through NIPR.

Resident and nonresident, in plain terms

Resident licenseNonresident license
WhereThe state you live inAny other state you work in
How manyOneAs many as needed
ExamYes, usuallyUsually not, with reciprocity
Depends onItselfThe resident license staying active

How reciprocity works

The NAIC Producer Licensing Model Act says a producer licensed in good standing in their home state should be granted a nonresident license unless there's cause to deny it. In practice that usually means no extra exam, but each state still requires an application, a fee, and sometimes other steps. Applications are generally filed through NIPR.

A checklist for remote hires

  1. List the states where your clients are.
  2. Check the person's resident license and lines in NIPR.
  3. Check nonresident licenses for each client state.
  4. Agree who pays for new nonresident licenses, and who tracks renewals.
  5. Note continuing education deadlines, which are usually driven by the home state.

What about offshore staff?

Licensing is built around a U.S. home state, so most people working outside the U.S. aren't licensed producers. That's why offshore help usually sticks to back-office work that doesn't need a license.

Where Humai fits

Humai matches you with U.S.-licensed agents who are licensed in your state, checked in NIPR. For back-office work that doesn't need a license, trained offshore professionals are available too.

Questions agency owners ask

Does a remote CSR need to be licensed in my state?

If they do licensed work for clients in your state, yes. The license must cover the state where the client is, not just where the worker lives.

What is insurance license reciprocity?

Reciprocity means states generally grant nonresident licenses to producers in good standing in their home state, usually without requiring another exam. Each state still issues its own license and charges its own fees.

How do you apply for a nonresident license?

Most states accept nonresident applications electronically through NIPR. Fees and any extra requirements vary by state.

Can someone outside the U.S. get an insurance license?

Producer licenses are built around a home state, so most people living outside the U.S. aren't licensed. A few states have specific rules for this. Ask the state's insurance department.

How do I track licenses across states?

Keep a list of each person's states, lines and expiration dates, and recheck in NIPR at least at each renewal.

Sources

  1. NAIC Producer Licensing Model Act (#218)
  2. Iowa Administrative Code 191-55.8, nonresident license reciprocity (example)
  3. NIPR: verify existing licenses

Licensing rules differ by state. This article is general information, not legal advice. Check with your state's department of insurance.

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